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When will my subscription renew and when will I be charged?

We renew and charge on the 20th of each month. 

When do you ship the subscription boxes?

We ship between the 12th and 15th of each month. 

How much does shipping cost?

Free shipping on all kart orders over $150 (before taxes and shipping cost) 

Shipping is included in all subscription plans shipped to Canada.

Shipping is $15 to the United States. 

Do you serve International customers?

Unfortunately we only sell and ship within Canada and USA.

How do I cancel my subscription?

Sorry to see you go! You can cancel your subscription at any time. We will either refund you the remainder amount or discontinue your monthly payments. To cancel your membership please login to your PayWhirl customer account and cancel your subscription in your profile.  

Please note, you need to cancel before the 20th of the month before your renewal date.

 

Do you offer refunds?

If a product is defective or if something is missing or damaged, you may return it and we will send you a new item or credit your account.

All refunds are subject to a refund processing fee. 

Please read Terms of Service for more information.

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